Muhammad Shahid
Operations Manager

+92 317 400 6862

Daud Jutt
Sales Manager

+92 317 005 4220

Iqra Mateen
Customer Support

+92 310 421 4572

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

We are offering two shipping service one is TCS and other one is Pakistan Post. Orders with free shipping will always shipped with Pakistan post and It can take one to two weeks for the delivery in all over the Pakistan.
We have another Option which is TCS its charges can vary according to the shipping zone and weight of order, And your order would be deliver within 3 working days.

Which payment methods are accepted in the Online Shop?

We are offering different payment method for the convenience of our customers. Our customers can pay via online via Visa/Mastercard. You can also pay us money from easypaisa mobile account or easypaisa shop.

How long will delivery take?

Orders shipped through TCS would be deliver with in 3 working days all over the Pakistan. If you choose to ship your order through Pakistan Post it can take one to two weeks through out the country.

How secure is shopping in the Online Shop? Is my data protected?

No, We will not share your personal details with any individual. But in case of any legal issue we are bounded by the law of Pakistan to share information with law enforcement agencies.

What exactly happens after ordering?

When you place an order it will pass through the three stages (pending payments, processing, completed)
Pending Payments: We will be verifying your payment status.
Processing: Once payment procedure has been completed, We will move your order from Pending Payments to Processing. At this point we will be preparing your order.
Completed: After shipping your order we will move your order to completed.

Do I receive an invoice for my order?

Yes, you will get an invoice of your order along with your parcel or you can also provide an different billing address if you are sending gifts to someone else.

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